Booking Terms and Conditions
Payment Policy
- All prices quoted are in NZD and include GST.
- Late check out will incur an extra fee of 20% the room or site rate per hour or part thereof.
- We reserve the right to change the site or room within the class of site or room without notification.
Cancellation Policy
- If you need to cancel, this can only be done by e-mail please quote your reservation confirmation number. Payments for bookings cancelled 10 days or less will be forfeited, unless we can relet the cabin/site for the full time booked. A $50 admin fee applies. For all other cancellations (except peak) a $25 admin fee will apply.
- No refunds will apply to cancellations for peak bookings.( 20th Dec – 8th Feb, Easter, Queens birthday, Matariki and Labour weekend)
- Accommodation is non-refundable and non-transferable should guests decide to alter or leave before their scheduled departure date.
General Expectations
Parking
- Vehicles are to be parked alongside your booked site.
- Limited Extra parking is available outside the gates and is 1st come basis and not guaranteed.
Speed
- Speed limit in the park is 5 kph (walking pace).
- When backing a trailer, boat, or caravan you must have a spotter/ safety person.
Conduct
- Mangawhai Heads Holiday Park has strict guidelines to control loud, drunken, and disorderly behaviour.
- The Park also has a 10:30pm – 7am noise curfew.
- Where in our opinion the above behaviour or noise rules are not adhered to, we reserve the right to cancel the booking without refund of any kind, this will be done after 1 warning only.